Becoming an Approved Contractor/ Supplier
As a registered charity with limited resources, we aim to maximise these in fulfilling our charitable objects. In buying or commissioning goods and services, SJMT aspires to implement good practice, operate fairly and transparently, obtain best value for money and procure ethically, taking into account environmental concerns.
Our suppliers play a crucial role in enabling us to achieve our charitable objects. We aim to work with suppliers who share our values and avoid business practices which harm the environment or individuals and communities. This includes zero tolerance of modern slavery in all its forms:
Any current tender opportunities will be advertised on this page.
Telecare and Door Entry Systems Maintenance Contract
Contract Term: Three Years
My Trust invites expressions of interest from suitably qualified and experienced contractors for the provision of maintenance and support services for telecare and door entry systems across its almshouse portfolio.
The portfolio comprises properties located primarily within Birmingham and Solihull, with additional sites across the wider West Midlands region. The telecare infrastructure predominantly consists of Legrand XT and XT2 systems installed within independent living properties and communal blocks.
The successful contractor will be required to provide a responsive, resident-focused, and compliant service to ensure the continued operation and reliability of critical telecare, fire alarm integration, and door entry systems.
The contract will include:
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Planned Preventative Maintenance (PPM)
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Reactive repairs and fault rectification
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Emergency call-out response
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Supply and replacement of standard parts
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Labour associated with repairs and maintenance
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Testing and certification, where applicable
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Support for integrated systems
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Technical advice and reporting
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Asset and lifecycle information updates
Interested organisations should have demonstrable experience in the maintenance and support of telecare, warden call, assisted living, and door entry systems, including experience of Legrand XT and XT2 systems or equivalent technologies.
To request a copy of the tender documentation, please submit an expression of interest by email to: PPM@mytrust.org.uk
Expressions of interest should include:
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Company name
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Primary contact details
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Relevant experience and qualifications
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Confirmation of appropriate insurance cover
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Details of any relevant accreditations and certifications
Deadline for Expressions of Interest: 9th June 2026
Tender documentation will be issued electronically to all interested parties following receipt of a valid expression of interest.
MY Trust reserves the right not to award any contract arising from this invitation to tender.