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Annual Tenants Satisfaction Survey 2026

Please submit this form by 10th April 2026

Taking everything into account, how satisfied or dissatisfied are you with the service provided by SJMT?
Have you had any repairs to your home in the last 12 months?
Yes
No
How satisfied or dissatisfied are you with the overall repairs service over the last 12 months? (Click N/A if you haven't had a repair)
Thinking specifically about the building you live in, how satisfied or dissatisfied are you that SJMT provides a home that is safe?
How satisfied or dissatisfied are you that SJMT listens to resident’s views and acts on them?
How satisfied or dissatisfied are you that SJMT keeps you informed about things that matter to you?
To what extent do you agree or disagree with the following “SJMT treats me fairly and with respect”?

A complaint is a formal way for you to register your dissatisfaction about a behaviour, conditions or situation. Reporting or requesting a repair at your property is not a complaint.

Have you made a complaint to SJMT in the last 12 months?
Yes
No
How satisfied or dissatisfied are you SJMT’s approach to complaint handling? (Click N/A if you haven't made a complaint)

Thank you for completing this form!


 If you would like to be included in our Prize Draw, please provide your contact details below (this is optional).

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